How many units can I Pre-Order ?
You are allowed to order up to (6) Clear Backpacks, (6) Lunch Totes, (2) of each Rucksack Bag, Messenger, Gym Bag, Stadium Bag.
When will I receive my Pre-Order?
All Pre-Orders will ship in July 2019. This assures that families will have their Clear Backpacks and Clear Bags before school starts in Fall (August and September).
Will there be Status and Shipping Updates?
Absolutely! As soon as your Pre-Order is accepted into our system, you will receive a "Thank You Email" with your Order Information. Since it takes 3 months for this Bulk Pre-Order to complete, we will send out Status Updates at each milestone. When the shipment reaches our partner warehouse in USA, they will need 1-2 weeks to check-in all the units. As soon as your Order is "Out For Delivery", you will receive an email with the Tracking Number from USPS / UPS / FedEx.
Do you allow Pre-Order Cancellations?
Yes, but our system only allows us to cancel entire orders. We are unable to modify quantities or cancel parts of the Pre-Order. The deadline for Order Cancellations is 30 days from the date of your order, so if you need to change your Pre-Order, please cancel with us first, and make sure you Pre-Order again before March 31, 2019. Use our Contact Form to Cancel with your Pre-Order ID.
Please note that Shipping Addresses can be updated, so if you move during Summer, please contact us to change your Shipping Address.
Will you allow late Pre-Orders?
We're very sorry but the Pre-Order ends at midnight on March 31, 2019, no exceptions. This is to assure all families will receive their Pre-Orders in July. You are counting on us, so we are counting on you to place your Pre-Order by the deadline. Customers who miss the Pre-Order window can order from our Online Retail Store anytime at the regular price.
Why is this Pre-Order Invite-Only?
Quality is our #1 priority so unfortunately we are unable to open this Pre-Order nationwide at these volume discount prices. We also need to deliver the Pre-Orders in July before school starts.
If you are interested in nominating your School for future Pre-Orders, please contact us! We reserve the right to cancel any Pre-Order that is not part of the participating schools. Proof of Enrollment in a participating school may be required.
I have carefully read all the FAQ's above, so how do I start the Pre-Order?
Thank you, please click the yellow "Pre-Order Now Button" below!